One of Direct Marketing (DM) key benefits is its measurability. Marketers know whether the campaign has been a success or failure very quickly – almost instantly for some online campaigns – by measuring the ROI. In most cases the key measurability of DM is sales - did the revenue generate a profit after costs. However there is a growing acceptance that as markets become more cluttered and consumers more targeted other metrics need to be considered when determining campaign success or failure. The challenge for marketers is to broaden their view beyond measuring just the ROI on each and every DM campaign. A number of scenarios may exist which drive marketing decisions to only focus on ROI: Marketers are focused on the virtue of their products and the reasons why they believe the product will benefit prospects Marketers are pressured in today’s market to strive for short-term goals ie sales Marketers may view the fact that product has been previously purchased suggests ‘it will again’ an
MindWorks Data. Digital. Direct. Social experience has proven that only ‘best practice’ Direct Marketing – the merging of Intelligent Data insights with Relevant and Engaging creative, a mapped multi-touchpoint Customer Conversion Pathway across mobile, web, social, mail, search, phone and traditional media - that follows a Measurable implementation strategy can equip small to medium marketing teams to build loyal relationships with their customers and a sustainable lift in results.