Skip to main content

Mobile and Tablet eCommerce; how to get ROI

6 steps to mobile landing page optimisation

The rules for mobile landing page optimisation and standard landing page optimisation are fundamentally different. The goals are different. The metrics use to track success of landing page conversion are different. Even the definition of “conversion” is different.

Beyond the tech guidelines, here are 6 steps to implement as you create a mobile landing page.

1. Mobile users want instant gratification
Mobile users want to immediately call, buy, download or visit. Quick. Quick. Quick. They are not doing research. They want something that will immediately solve their problem. Research shows that 90 percent of mobile searches lead to action. 

2. Define your goal
Is it lead generation, application download, immediate purchase, phone call generation or coupon redemption? The answer to this question will define the type of landing page you create. In standard (PC) landing page creation, lead-gen or immediate purchase is the most common goal. Marketers traditionally seek to gather as much information as possible and then either contact the prospect or, at the very least, get the prospect into a nurture email list of some sort. Traditionally, that is how we have all defined a “conversion” – getting someone to fill out a form. Mobile is different. The goal should be to generate immediate action—a phone call, a text message, a purchase or a visit.

3. Define your metrics
If your goal is to generate a phone call or send a coupon or complete a sale then you need to have tools in place that measure those things.

4. Simplify your call to action
Traditionally, marketers want the prospect to fill out several fields of information—name, phone number, email address… Mobile landing pages should not ask for this much information. There should be headline, maybe two sentences of text, a link button to call to action link (ie payment process), a phone number and, if you must, a place to input a phone number and/or an email address. That is it. Two fields of information maximum. Keep it short.

5. Headline length of three to five wordsBecause of the size limitations of mobile screens, headline length should be extremely short. For example, if your goal is to get their email address so you can email them a coupon, the headline on a mobile landing page might be “Get 15% Off.” If your goal is to generate phone calls, the headline might be “Call Us Now.” Short and to the point.


6. Keep content concise
The most optimised mobile landing pages have a couple of bullet points of explanatory text. That is it. They should not even be actual sentences. They should be quick bullet points that get straight to the heart of your offer or invitation.


IN MANY WAYS, mobile landing page optimisation rules differ totally from standard (PC) landing page optimisation.

To recap, the goals are different. A “conversion” is different. The way you gather information is different. The amount of information gathered is different and the tools to measure success are different.

Mobile landing page optimisation is a brave new world and, frankly, many in the industry are still figuring it out.

US studies indicate that coupon redemption, SMS text back and phone calls are the most common mobile landing page actions and the actions that marketers can most easily generate.

Follow these six steps and you will be well on your way to optimizing your mobile landing page.

Comments

Popular posts from this blog

10 Key Landing Page Features That Convert Google AdWords Ads to Fresh New Leads

A simple Landing Page design that aligns the same single message as your Google AdWords campaign can maximise conversion.  This infographic will show you 10 key elements to consider when creating the perfect Landing Page. Take your next Google AdWords campaign to the next level and watch your conversions grow. 1.  Lift Ad Ranking with the right Headline and Copy The Landing Page headline and Google Ad wording should complement each other. Your Ads Quality Score helps lift your Ad ranking in Google search. Consistent content between the Ad message and Landing Page text will lift your Quality Score. 2. Keep the eyeball moving with relevant Secondary Headlines Being one of the first things a visitor will read, headlines should compel a visitor to take a closer look. Headlines should ‘offer a solution’ to the customer based on searched Keywords. 3. Impeccable Grammar All website grammar needs to be flawless. Always double and triple check your copy, and have someone...

What is the best time to send an email campaign?

Getting campaign timing right to boost your email open and clickthrough rates GetResponse analysed   over 21 million email messages sent by US companies in the 1st quarter of 2012, and the results clearly demonstrated the optimum times for open and click-through rates for email campaigns. The infographic below provides clear evidence of when to schedule your email campaigns to improve engagement: "One of the most important conclusions is that sending newsletters during readers’ top engagement times of  8 a.m. – 10 a.m. and 3 p.m. – 4 p.m. can increase their average  open rates and CTR by 6%" Highlights of the research: Emails have the best results within the  1 st  hour after delivery . This is when  23.63%  of all emails are opened. But 24 hours after delivery, the average open rate is close to zero. Almost  40%  of all messages are sent  between 6 a.m. and noon . This can result in inbox clutter, and signif...

MindStage - Driving leads down the sales pipeline

MindStage ® MindStage ® is a continuos direct marketing program with disciplined measurement criteria allowing past campaign learnings to move prospects along the sales pipeline  What is MindStage ® ? A Lead Generation Engine  MindStage is a 4 step process that identifies where prospects sit in the buying journey and moves them along the sales pipeline through a disciplined ‘test & learn’ continuos direct marketing program.  How does MindStage work? Step 1 Disciplined Data Briefing Process (list selection) Step 2 Determine Success Criteria Step 3 Testing Step 4 Response Analysis The following outlines each step in more detail: Step 1 - Disciplined Briefing Process List Selection - identify ‘best customer’ profile from previous activity. Determine List Selection Criteria (from list fields and groupings) Step 2 - Determine Success Criteria Cost per Lead, Cost per Sale, Life Tim...